Pepper Money enhances Broker Support with strategic team expansion in Victoria

9 September 2024 

Leading non-bank lender, Pepper Money is taking significant steps to
bolster support for brokers across Victoria. In the first four months since the appointment of
Adam Croucher as the new State Manager, he has made it his priority to enhance the
Victorian team’s capability, focusing on strategic initiatives that address the evolving needs
of brokers in a highly competitive and changing lending landscape.

Mr Croucher said, “What captured my attention to Pepper Money, was that
there are so many solutions for customers from all walks of life. I saw it as an
opportunity to utilise my skills to their fullest, especially with our extensive
range of solutions for customers. My next goal was to hand pick a new team
to help set Victoria up for success.”

Mr Croucher’s leadership has already led to the addition of four new business development
managers (BDMs) to the Victorian team. These appointments are part of his broader vision
to provide brokers with the tools, expertise, and support they need to navigate complex
scenarios and meet the diverse needs of their clients.

The new Pepper Money BDM appointments include:

Matt Gatt. Matt’s broker background from Compare Club and NAB
gives him a deep understanding of brokers’ needs. His focus on
delivering exceptional service and support will significantly
enhance the team’s capabilities.

Jana Nicholas. Jana brings 20 years of industry experience from
CBA and NAB, where she excelled as a relationship manager,
direct sales and third-party banking. Her expertise in credit policy,
loan structuring, and broker education will strengthen support for
Victorian brokers.

Sach Ranathunga. With 2.5 years of experience within Pepper
Money’s internal credit team, Sach brings extensive knowledge of
Pepper Money's products and credit policies. His expertise in deal
structuring and scenario assessment will be invaluable to brokers.

Jasvinder Singh. Jasvinder's 19 years of credit experience
previously working at CBA and Rabobank, coupled with his strong
background in residential and commercial lending, will provide
brokers with expert guidance and tailored solutions.

"Education and training will be a key focus for me and the team this year. The lending
environment is constantly changing, and it’s crucial that we help our brokers navigate our
systems and processes efficiently. We cannot assume that brokers have the time to stay on
top of every change, so we must play our part in keeping them informed and supported."

“Looking ahead, Mr. Croucher views diversification as a key opportunity for brokers in
Victoria, aiming to unlock further potential growth.

"Whether it's commercial, SMSF, asset finance, or personal loans, being able to offer a wide
range of products and options will be essential for brokers to maintain strong and lasting
relationships with their clients.”

"At Pepper Money, we offer a depth of products and policies coupled with our dedicated
BDMs and support teams to ensure the needs of our brokers and their clients are met."

As Mr Croucher looks to the future, his priorities remain clear, "Our key priorities are to
deliver what our brokers expect - expertise, timely responses, and a clear strategy. Growing
the team in Victoria organically and being clear on our strategy will be critical to our success.
I’m excited by the diverse experience in my team, which I see as a serious competitive
advantage in providing exceptional service to our brokers."

This announcement follows Pepper Money’s recent partnership with Treasury Corporation
Victoria (TCV) to administer the Commercial and Industrial Property Tax (CIPT) Transition
Loan Program and various broker events across the state. Pepper Money was also recently
named the MFAA’s Specialty Lender of the Year for the ninth consecutive year.

"We are committed to growing our presence in Victoria and providing unparalleled support to
brokers,” Mr Croucher said.

“Our new appointments and strategic initiatives reflect our dedication to maintaining our
status as the leading specialty lender, ensuring we continue to meet the diverse needs of our
brokers and their clients.”